Frequently Asked Questions about Free-ISP-UK.co.uk's internet access provider
How do I sign-up for your service?
We don't make you jump through hoops to use our service, why should we? We
have made it as easy as possible to start enjoying the benefits of Free-ISP-UK.
There's no signup, no lengthy contract and no payments to be made. All you
need to do is enter our access settings into your computer, that's it!
Can I use more than one ISP?
Yes, more than half of Internet users already do. Any previous Internet Service
Providers settings will remain on your computer.
Do I need any additional hardware or software?
All you need is standard modem or ISDN terminal adaptor (and, of course a
phone line!). There is no new technology used, we simply offer a higher level
of service than our competitors.
Is your service anonymous?
Yes. Many ISPs are in the perfect position to collect and sell information
about their users' activities. We do not collect information about which pages
you download, we have no need to. And because there's no sign-up involved
we don't know who you are. Read more
about our anonymous internet access service.
Will using Free-isp-uk.co.uk cost me more money?
No, you only pay for the minutes you use and we only charge local call rates.
And because our Internet access service is so reliable, and it connects first
time every time and is so much faster, you will almost certainly spend less
time on-line or waiting to be connected.
What is the charge for local rate calls?
Weekday calls between 8am and 6pm 3.95 pence per minute
Weekday evening calls between 6pm and 8am 1.48 pence per minute
Weekend calls between midnight Friday and midnight Monday 1 pence per minute
Are there any further charges I need to pay?
No, other Internet Service Providers like Demon Internet, AOL and Freeserve
all provide services where you a charged a monthly fee. Our members benefit
from no monthly subscription fees.
What have I got to lose by trying your service?
Nothing, you will recognise the benefits of the Free-ISP-UK service straight
away, however if you decide that you would prefer not to use it, you simply
revert to clicking on the previous Internet Service Providers logo that you
used before. You don't have to install new software to use free-UK-ISP so
your old Internet Service Provider details will remain on your computer. Unlike
other ISP's we don't delete settings from your computer.
Do I need to be computer literate?
No. Simply follow the free ISP UK set-up
instructions. They are written on the assumption that everyone who reads
them understands very little about computers. If you have any trouble then
just call our national rate support line on 0844 576 5586.
Will the you Internet service be any quicker?
Yes, you'll be able to surf faster, and because our service normally connects
to the internet first time, everytime you will spend less time waiting to
Can I keep my current e-mail address and account with my current
What happens next?
Because there's no signup all you need to do is change your computers settings
to begin enjoying the benefits of our internet connection service.
Click here for instructions on how to
change your computers dial-up settings
What if I don't like it?
No problem! As you're not tied in with any contracts you simply start using
another service provider, easy!
What is the minimum operating system needed?
Microsoft Windows versions: 95/98/ME/2000/NT/XP.
Mac OS 7+
Our 0845 Internet access number dial-up also works with Linux.
- No subscription fees
- No membership needed
- No engaged tones
- Super fast connection
- No cut off
- Works with all modems
- PC, Mac, Linux Compatible
- Works instantly!
- You have nothing to loose try us now.
Try our service now! Just enter these settings into
0845 123 2020
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Webmaint Ltd. 418 Gorton Road, Reddish, Stockport, SK5 6RS
Tel: 0844 576 5586 | Fax: 0844 576 5587