Most cable installations must be scheduled with the service provider and require a visit from a cable technician who will install the necessary cable lines and connect the modem to the computer for you. It can take 5-10 business days from the date of your order to get your service up and running. Installation is sometimes included with new orders, but be sure to check the details before you place the order. Please be sure to check all of the installation details and system requirements before placing your order.